Thursday, September 19, 2019
Telecom Technology :: essays research papers
1.0 Executive Summary      Over the last four years, OSS Telecom Technology, a well respected $300 million steel conglomerate, has built up significant interests in the telecom sector ranging from wireless and paging services to billing software. OSS Telecom Technology Taiwan, was formed in Taiwan in 1994 to pursue opportunities in the Operations Support Systems (OSS) telecom software market, with a particular focus on customer care and billing software solutions (CCB systems). Since 1994, OSS Telecom Technology Taiwan has grown steadily, building a customer base of 24 telecom operators for its software. In 1998, encouraged by the potential of the billing software market opportunity, OSS Telecom Technology decided to pursue a more aggressive expansion strategy, appointing an experienced and credible executive management team to unleash the potential of the OSS Telecom Technology Taiwan business. Corresponding with the placement of the executive management team, OSS Telecom Technology was created. OSS Telecom Technology has already made and continues to make significant investments in growing the business. 2.0 Situation Analysis      OSS Telecom Technology current situation: Product Since 1994, OSS Telecom Technology has developed an open and flexible product platform from which it can expand. The current product portfolio includes: †¢Ã‚     Caribou: a customer care and billing product; †¢Ã‚     MEDUSA: a mediation system providing billing data collection and service provisioning services. The following products are all currently under development: †¢Ã‚     Short Messaging Service Center (SMSC); †¢Ã‚     IN Prepaid/Calling Card Platform; †¢Ã‚     Performance Appraisal of Networks (PAN): Windows and UNIX based network performance monitoring system for telecom networks; †¢Ã‚     Java-based rules engine. Product Support In support of product sales, OSS Telecom Technology offers a number of services such as installation and configuration, as well as warranty and post warranty support services. Consulting Services OSS Telecom Technology has developed most of its products to date through projects delivered as part of its consulting services group. Services offered under the umbrella of the consulting services group include consulting, project development, and implementation. This enables OSS Telecom Technology products to be closely tailored to customer needs. 2.1 Market Summary      Operations support systems (OSS) encompasses a broad range of applications and services. Although definitions vary, OSS typically includes applications geared toward customer acquisition, service provisioning, asset management, network management, customer care, and billing. Increasingly, these applications are becoming more interdependent and carriers are beginning to realize how important a world-class OSS is to effective competition. Telecommunications OSS The OSS segment of the telecommunications industry is experiencing tremendous growth. The increasingly competitive telecommunications market, both wireline and wireless, has increased carriers' awareness of the importance of OSS. Telecom Technology :: essays research papers 1.0 Executive Summary      Over the last four years, OSS Telecom Technology, a well respected $300 million steel conglomerate, has built up significant interests in the telecom sector ranging from wireless and paging services to billing software. OSS Telecom Technology Taiwan, was formed in Taiwan in 1994 to pursue opportunities in the Operations Support Systems (OSS) telecom software market, with a particular focus on customer care and billing software solutions (CCB systems). Since 1994, OSS Telecom Technology Taiwan has grown steadily, building a customer base of 24 telecom operators for its software. In 1998, encouraged by the potential of the billing software market opportunity, OSS Telecom Technology decided to pursue a more aggressive expansion strategy, appointing an experienced and credible executive management team to unleash the potential of the OSS Telecom Technology Taiwan business. Corresponding with the placement of the executive management team, OSS Telecom Technology was created. OSS Telecom Technology has already made and continues to make significant investments in growing the business. 2.0 Situation Analysis      OSS Telecom Technology current situation: Product Since 1994, OSS Telecom Technology has developed an open and flexible product platform from which it can expand. The current product portfolio includes: †¢Ã‚     Caribou: a customer care and billing product; †¢Ã‚     MEDUSA: a mediation system providing billing data collection and service provisioning services. The following products are all currently under development: †¢Ã‚     Short Messaging Service Center (SMSC); †¢Ã‚     IN Prepaid/Calling Card Platform; †¢Ã‚     Performance Appraisal of Networks (PAN): Windows and UNIX based network performance monitoring system for telecom networks; †¢Ã‚     Java-based rules engine. Product Support In support of product sales, OSS Telecom Technology offers a number of services such as installation and configuration, as well as warranty and post warranty support services. Consulting Services OSS Telecom Technology has developed most of its products to date through projects delivered as part of its consulting services group. Services offered under the umbrella of the consulting services group include consulting, project development, and implementation. This enables OSS Telecom Technology products to be closely tailored to customer needs. 2.1 Market Summary      Operations support systems (OSS) encompasses a broad range of applications and services. Although definitions vary, OSS typically includes applications geared toward customer acquisition, service provisioning, asset management, network management, customer care, and billing. Increasingly, these applications are becoming more interdependent and carriers are beginning to realize how important a world-class OSS is to effective competition. Telecommunications OSS The OSS segment of the telecommunications industry is experiencing tremendous growth. The increasingly competitive telecommunications market, both wireline and wireless, has increased carriers' awareness of the importance of OSS.
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